Privacy @ Cookie Policy
Privacy Statement

At DNALM.ai, we are committed to respecting and protecting the privacy of our clients, healthcare professionals, partners, employees, and other individuals we engage with. Safeguarding personal data is a core responsibility, and we comply with all applicable privacy laws and regulations regarding the collection, storage, and use of this information.

To uphold these commitments, we have implemented a robust privacy program to ensure personal data is handled securely and transparently. This privacy statement explains the types of personal data we collect, how we use it, and the measures in place to protect it. It reflects our dedication to privacy, encompassing data associated with our users, employees, collaborators, and other stakeholders.

This policy applies to all business activities, employees, contractors, and partners of DNALM.ai. It governs the processing of personal data in compliance with relevant privacy regulations, including GDPR, the UK Data Protection Act 2018, and other applicable frameworks.


Scope

This policy covers all personal data processed by DNALM.ai, including activities conducted by employees, contractors, and partners operating on behalf of the company. It excludes joint ventures where DNALM.ai holds less than 50% ownership.

DNALM.ai adheres to privacy laws in all jurisdictions in which we operate. Any necessary registration provisions, as per legal requirements, are strictly observed. In cases of ambiguity, our Privacy Officer or legal counsel should be consulted for guidance.

Requests for personal data from governmental institutions or authorities will be fulfilled only in compliance with specific legal provisions. In all cases, this policy enforces the measures required to meet applicable legal and regulatory standards.


Regulatory Guidelines

We align our privacy practices with the following regulations and standards:

  • General Data Protection Regulation (GDPR)
  • ISO27001 (Information Security Management)
  • UK Data Protection Act 2018
  • Other jurisdiction-specific privacy laws as required
For questions or additional information, please contact us at info@dnalm.ai.


Logging Practices

At DNALM.ai, our web servers automatically log certain information to enhance user experience and improve website functionality. This includes the collection of Internet Protocol (IP) addresses. While most IP addresses are dynamic and not tied to personal information, in cases where static IPs are used, they could potentially be linked to individual devices.

In addition to IP addresses, our servers may record:

  • Websites visited immediately before accessing DNALM.ai.
  • Search terms used to find our website.
  • Pages visited, duration of visits, and search activities on our site.
This information is used for statistical analysis only, helping us understand user behavior, improve our content, and optimize the site’s performance.


Additional Information Logged

When you visit DNALM.ai, your browser transmits other data, which our servers capture, such as:

  • Browser type, version, and security settings.
  • Operating system and device configuration.
  • Screen resolution and Media Access Control (MAC) address.
  • Date, time, and volume of data transferred during each request.
  • Location-related data (e.g., geographic region of the IP address).
  • Access status (e.g., “file transferred,” “file not found”).
This data helps us generate anonymized insights to refine our services and user interface without linking it to personally identifiable information. Additional processing of personal data may occur if enabled by your privacy settings during site visits.


Cookies

Cookies are small text files placed on your device to track and enhance your experience on the website. At DNALM.ai, we use the following categories of cookies:

  1. Essential Cookies: Required for authentication, fraud prevention, and delivering requested services.
  2. Functional Cookies: Store user preferences like language or display settings for future visits.
  3. Performance Cookies: Analyze website performance and user interactions to improve content and functionality.

Cookies may be session-based (deleted after a browsing session) or persistent (stored longer to remember your preferences). While cookies improve the user experience, you can manage them through your browser’s settings. You may:

  • Disable cookies entirely (note: some features may not work).
  • Enable “Do Not Track” (DNT) settings, which DNALM.ai respects.
  • Receive warnings about new cookies via browser prompts.


Web Beacons/Pixels

Our website may also use web beacons (single-pixel GIFs) to collect log data on user interactions. These tools:

  • Track views of specific pages or messages.
  • Measure the effectiveness of email campaigns (e.g., opened or clicked).
These practices enable us to refine our communication strategies and website functionality while ensuring compliance with privacy standards.
For more details or privacy concerns, please contact us at info@dnalm.ai.


Do Not Track (DNT)

Our servers respect the "Do Not Track" (DNT) settings in web browsers that support this feature. This allows users to opt out of tracking by us and third-party services, including behavior-based advertising. For more information on DNT, please visit http://www.allaboutdnt.com.


External Links Disclaimer

Some links on the DNALM.ai website may redirect you to external sites maintained by third-party organizations. These links are provided solely for informational purposes. When you leave the DNALM.ai domain, our privacy policies no longer apply. We recommend reviewing the privacy statements of any external websites before providing personal data.


Security

DNALM.ai employs commercially reasonable technical, organizational, and administrative measures to safeguard your personal data against theft, loss, and unauthorized access. Data is stored in secure environments accessible only by authorized personnel. Regular risk assessments and mitigation strategies are implemented to maintain data protection standards.

For business continuity and disaster recovery, your data may be stored in jurisdictions outside our primary areas of operation. In such cases, we ensure that adequate security controls are in place to protect your information. While we strive to secure all data, we cannot guarantee the complete security of information transmitted via the internet.


Inquiries

For questions about our privacy policy or data handling practices, please contact us at info@dnalm.ai or via the "Contact Us" section on our website.


Personal Data About Minors and Children

DNALM.ai does not knowingly collect personal data from children under 13 years old. If we become aware of such data, it will be deleted promptly. If you believe we may have collected data about a child under 13, please notify us at info@dnalm.ai.


Applicable Law

This privacy policy is governed by and interpreted under the laws of the United States of America.

If you use DNALM.ai services from outside the United States, your data may be transferred, processed, and stored in the U.S. By using our services, you consent to such data transfers and processing under U.S. privacy standards.


Collaboration with Authorities

At DNALM.ai, we have appointed a dedicated Privacy Officer to oversee compliance with data protection regulations and to serve as a liaison between the company and regulatory authorities. The Privacy Officer ensures:

  • Effective communication with relevant regulatory bodies regarding privacy concerns.
  • Management of investigations, complaint resolution, and notifications related to data breaches.
  • Monitoring of changes in privacy laws and offering guidance on regulatory or technological updates to ensure compliance.

The Privacy Officer is instrumental in upholding our privacy commitments and ensuring alignment with all applicable legal and ethical standards.


What Personal Data We Use

The type of personal data DNALM.ai collects and processes depends on the nature of our interactions with you and applicable legal requirements. Examples include:

  • Health and Medical Data: Information related to clinical trials, genetic research, and other healthcare services.
  • Contact Details: Names, job titles, email addresses, phone numbers, and emergency contact information.
  • Biographical Information: Demographic details, such as age, gender, and marital status.
  • Professional Credentials: Educational history, institutional affiliations, and certifications.
  • Payment Information: Data for processing payments for professional services.
  • Engagement Data: Information about participation in programs, prescribing activities, and agreements.
  • Other Submissions: Inputs through surveys, emails, and other communication channels.
  • Public Information: Publicly available data relevant to DNALM.ai’s services.

We may combine publicly available data with personal data provided by users to enhance our services.


How We Use Personal Data

DNALM.ai uses collected data to provide tailored, secure, and efficient experiences. Specific uses include:

  1. Operating the Website:
  • Maintaining and improving website functionality.
  • Personalizing user experiences and responding to service requests.
  1. Research and Clinical Trials:
  • Supporting recruitment, management, and tracking within research and clinical trials.
  • Developing and refining genomic and AI-based solutions.
  1. Providing Services:
  • Delivering products, including genome-based insights and therapies.
  • Managing access to services and paying for third-party contributions.
  1. Regulatory Compliance:
  • Responding to legal and governmental requests.
  • Adhering to reporting obligations, including patient safety and financial transparency.
  1. Consent-Based Processing:
  • Using personal data only with explicit consent, as permitted by law, or when required to meet regulatory, legal, or ethical standards.
For any questions about our privacy practices, contact us at info@dnalm.ai.
To Create Anonymous Data for Analytics
At DNALM.ai, we may create anonymous data by removing personally identifiable information from the personal data we collect. This anonymized data is used for business analysis, research, and to improve our services without identifying individuals. The conversion of data into an anonymous format ensures it cannot be traced back to any individual, allowing us to leverage this information for lawful business purposes, including statistical analysis and service enhancement.


For Compliance, Fraud Prevention, and Safety

DNALM.ai uses personal data to:

  • Enforce website terms and conditions and ensure compliance with applicable regulations.
  • Protect the safety and security of our users, employees, and services, including combating fraud or illegal activity.
  • Safeguard the rights and properties of the company and its stakeholders, and investigate any harmful, unauthorized, or unethical activities.
This data usage helps us maintain a secure and trustworthy environment for everyone involved with DNALM.ai.


How Long We Use Personal Data

DNALM.ai will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and reporting obligations. The retention period is determined by factors like:

  • The nature and sensitivity of the personal data.
  • The purposes for processing.
  • Any legal or regulatory requirements.

In some cases, we may anonymize the data, allowing it to be used indefinitely for analysis, with no further identification to the individual.


Who Else May Process Personal Data

We may share your personal data with trusted third parties to provide better services or comply with legal obligations. This includes:

  1. Service Providers: Contractors, agents, or partners who perform services for DNALM.ai, such as database hosting, data processing, or marketing.
  2. Legal and Regulatory Requests: Data may be shared in response to legal requirements, subpoenas, or lawful requests from government authorities.
  3. Corporate Transactions: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

DNALM.ai will never sell personal data to third parties, and we do not share data with directory or "people finder" sites without explicit consent.


Your Right to Access Personal Data

You have the right to request access to the personal data that DNALM.ai holds about you, subject to applicable laws and regulations. If you wish to request access, correction, or amendment of your personal data, please contact us via privacy@dnalm.ai. We will assist you in accessing or updating your information after verifying your identity.

DNALM.ai is committed to keeping your data accurate and up to date and will correct any mistakes upon request. If significant resources are required to process your request, we may charge a small fee.


Cross-Border Data Transfer

If your data is transferred outside of the European Economic Area (EEA), we ensure compliance with European data protection standards by applying appropriate safeguards. These safeguards may include using the European Commission's model contracts for international data transfers. For more information about such transfers, please contact us at privacy@dnalm.ai.


Enforcement and Audit

DNALM.ai conducts regular self-assessments to ensure compliance with our privacy policies. We periodically verify that our privacy practices are accurate, comprehensive, and conform to the principles set forth.


Complaints

If you have concerns about how your data is being used, please contact us using the details on our "Contact Us" page. We are committed to resolving any issues regarding your personal data promptly and efficiently.

For further information or questions about our privacy practices, you can always reach us at privacy@dnalm.ai.

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